Confirmed Keynote Speech of KMO/LTEC 2023 by Prof. Eric Tsui

KM 4.0: The impact of Industry 4.0 on KM practices and KM systems
Prof. Eric Tsui
The Hong Kong Polytechnic University, Hong Kong

Prof. Eric Tsui


The onset of the Fourth Industrial Revolution (I4.0) is not only just transforming the manufacturing and supply chain industries but also in a broader perspective impacting businesses on a wide range of fronts. Industry 4.0 is more than a collection of technologoes; it also covers models that create new values in business applications. In the Industry 4.0 era, especially with the increased availability of large volumes of real time data, the pervasiveness of cloud computing and increasingly connected digital knowledge networks, new ways to extend KM efforts are now possible, Among others, this talk will cover the expansion of KM efforts to external networks, new way to groom and enhance the judgement of subject matter experts, and the cloud as an e-canvas for orchestrating and delivery of knowledge services. Opportunities and challenges will also be presented.

Eric Tsui is Associate Director of the Behaviour and Knowledge Engineering (BAKE) Research Centre and a Senior Educational Development Officer in the Educational Development Centre at The Hong Kong Polytechnic University. He was a Regional Editor of Journal of Knowledge Management in 2015-2023 and led and delivered a master Knowledge Management program for more than 15 years. He has also championed many technology-enhanced Teaching and Learning projects and is a crusader of blended learning at the university. His research interests include Knowledge Management technologies, blended learning, cloud services, and collaborations. He is the leader of a Professional Certificate which comprised of two Massive Open Online Courses (MOOCs) on edX covering the topics of Knowledge Management, Big Data and Industry 4.0. Professor Tsui is an honorary advisor in Knowledge Management to two Hong Kong Government departments and provides consultancy and professional services to many private organisations, NGOs in Hong Kong, Singapore, Malaysia, Thailand, Australia, Japan and Brunei. He has B.Sc. (Hons.), PhD and MBA qualifications. A recipient of many Knowledge Management and E-Learning international awards including the Knowledge Management Award for Excellence in 2021, Professor Tsui was twice listed as an exemplary/outstanding academic in PolyU Annual Reports in the last 7 years.